Privacy Policy

Last updated: March 30, 2021

This Privacy Policy describes the information privacy practices of San Francisco Psychiatrists, Inc. (“we” or “us”) for personally identifiable information that we may obtain or receive from you through https://www.sfpsychiatrists.com and/or https://www.paubox.com/SanFranPsychiatrists/upload (collectively, the “Website”). By using the Website, you are agreeing to this Privacy Policy. Please review this Privacy Policy carefully and do not use the Website if you do not agree to this Privacy Policy.

We may change this Privacy Policy from time to time. If you continue to use the Website after we make changes, you accept those changes.

This Privacy Policy applies only to information we obtain through the Website. It does not apply to information we obtain by other means, such as by telephone, telemedicine, direct email, or office visits.

This Privacy Policy does not apply to individually identifiable health or medical information we obtain or create in the course of providing health care services to you, even if you provide that information through our website.

1. Information We Collect About You and How We Collect It

We collect several types of information from and about users of the Website, including:

Information You Provide to Us. We may keep information you provide us on or through our Website This information may include: information that you provide when you register to use the Website or request our services or information about our services, and records and copies of your correspondence (including your email address), if you contact us through the Website.
Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with the Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including usage details, your Internet or IP address, and information collected through cookies, flash cookies, web beacons, log files and other tracking technologies. The information we collect automatically does not include personal information, but we may maintain it or associate it with personal information we collect in other ways. It helps us recognize you when you return to the Website, and to deliver a better and more personalized service.

2. How We Use Information About You

Generally, we may use information about you in the following ways:

We may use information that identifies you personally

To contact you.
To provide health care services you have requested, or we have provided.
To send you information about your relationship or transactions with us.
To tell you about our services.
To allow us to personalize the content that you see on our web site.
To track and analyze use of the Website, including to prevent, detect, and investigate misuse,fraud, and illegal activities, and to track and evaluate activity on the Website.
To provide health care.
To enhance and maintain our web sites, services, and products.
To operate the Website.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to the Website.
For the purposes for which you provided the information, for example to enable us to process your personal information, or respond to requests for information.
For any other purpose with your consent.

We use IP addresses, cookies, beacons and similar information to analyze usage trends, track a visitor’s movement, and gather demographic information for aggregate, non-personally identifiable use.

We may use and disclose aggregated information about our users, and information that does not identify any individual, without restriction.

Unless you request in writing otherwise, we, in our sole discretion, have the right but not the obligation to store any information we obtain from you perpetually. If you want us to remove any information about you from our database, please contact us through the contact information provided below in the “How to Contact Us” section of this Privacy Policy. Unless we are required by law to remove the information, we reserve the right not to do so.

3. Sharing Your Information

Except as otherwise described in this Privacy Policy, or if we inform you otherwise at the time of data collection and receive your consent where required, we will not sell, trade, or share your information with third parties.

We may share your information as follows:

With Affiliates: We may share your information with affiliated companies and businesses, provided that your personal information will not be shared for any marketing purposes without your prior written consent, in accordance with applicable law.
With Service Providers: We may use other companies to perform services for us, such as hosting the Website or services, processing credit card transactions, sending emails, fulfilling purchase requests, and data analysis. These companies may have access to your information solely for the purpose of providing these services to us, or to you on our behalf. Our service providers will be bound by appropriate confidentiality agreements, which may include HIPAA business associate contracts where these are required.

We also may disclose your information:

In response to a subpoena or similar investigative demand, a court order, or other request from a law enforcement or government agency where required by applicable law.
When disclosure is required or allowed by law in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend our rights, property or safety or the rights, property and safety our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our terms and conditions or other agreements or policies.
In connection with a corporate transaction, such as the sale of all or a portion of our practice, a divestiture, merger, consolidation, or asset sale, or in the event of bankruptcy, as required or allowed by law.

4. Confidentiality of Health Information

We are subject to laws and regulations governing the use and disclosure of individually identifiable health and medical information that we receive from our patients or prospective patients, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), and similar California laws.

5. How to Access or Update Your Information

You may send us an email at admin@sfpsychiatrists.com to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

6. How We Protect Your Information

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

The transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website.

Our contact form (to request an appointment, for example) is HIPAA-compliant and hosted on an encrypted server with Paubox, Inc (5 3rd St, San Francisco, CA 94103), a provider of secure email solutions for healthcare communications. Furthermore, when you submit the contact form, the communication is encrypted in transit by Paubox, Inc. as it is sent to a HIPAA-compliant Google Workspace account for San Francisco Psychiatrists, Inc. provided by Google, Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043). The Google Workspace account to which your communication is sent uses two-factor authentication for additional protection of your personal information.

Nevertheless, please note that any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the web site.

7. Updates and Changes to the Privacy Policy

We reserve the right, to add to, change, update or modify this Privacy Policy, by posting such change, update or modification on this Privacy Policy. Any such change, update or modification will be effective immediately upon posting.

8. Children Online Privacy Protection Act

We observe the Children’s Online Privacy Protection Act which prohibits the collection of personal information from children under 13.

We do not specifically market to children under 13.
Use of our services is intended for parents and should not be used by anyone under the age of 13 without parental supervision.

9. For California Residents

California law provides California residents with additional rights regarding the use of their personal information. We are not subject to the California Consumer Privacy Act of 2018 because we are a small business, and we do not buy, receive, sell or share consumer personal information for commercial purposes.

10. How to Contact Us

If you have any questions, comments or concerns about our Privacy Policy, please feel free to contact us by email at admin@sfpsychiatrists.com.